Ordered 1,000 crickets overnight delivery and had them by 10:30 A.M. the next day. I have been ordering online for over a year now, just a few dead...which is normal for shipping live insects. I really like the fact that they put the potato in there to help keep them alive during shipment. The company I used previously did not, and we dealt with lots of dead crickets and reshipments. And so I searched the internet for a new vendor...and I am very pleased